Diploma of Community Services


This nationally recognised qualification is suitable for students who aspire to operate at an advanced skill level or have responsibility for the supervision of other staff and volunteers.
The training prepares students to become a social worker, and provides an understanding of human rights, cultural diversity and inclusion, family violence, suicide prevention, and strategies for effective service delivery.

The community sector offers a broad range of job opportunities, work may be undertaken in a range of settings including, government departments and not for-profit organisations, accommodation services and rehabilitation, day programs and respite care. On completion of the course students will have gained skills and knowledge in advocacy, case management and counselling, to provision emotional, psychological, well-being and social support.

Employment Opportunities and Job Roles with this qualification include:

  • Community Support Worker
  • Case Manager
  • Program or Service Manager
  • Supervisor and Team Leader
  • Community Services Coordinator
  • Mental Health Support Worker
  • Youth Welfare Officer
  • Residential Care Worker

Why Wentworth College:

Social learning:

  • Social learning represents an excellent opportunity to network, share knowledge and experience
  • Train and learn with classmates who are working in the same or similar job role

Flexible Course Delivery: (see more below)

  • Our mixed mode training and assessment, gives students flexibility to balance studies, work routine and home life
  • Part time format, convenient scheduling minimises impact on work rosters and travel time
  • Training and assessment includes timetabled class attendance, self-directed learning, workplace hours and completion of assessment tasks
  • Students may use work hours as an alternative to undertaking a 120 hour work placement (suitability conditions apply)

Key Information:

  • This course is designed for students who are also working and require flexibility
  • Class attendance and participation is mandatory and all training requirements must be complete prior to commencing assessment tasks
  • Our assessment tools are developed in-house, easy to follow and contextualised to the Community Services industry
  • Credit transfer from relevant qualifications reduce attendance requirements, study load and the enrolment fee
  • Max duration 18 months

For Students:

  • Our students are: typically working in the Community Services sector and aspire to operate at an advanced skill level;
  • Employed in case management and coordinator job roles and have responsibility for the supervision of other staff and volunteers
  • People aspiring to start a new career in the Community Services sector
  • People with lived experiences who are ready to help others

Student Support:

  • One on one support available where required
  • Our Trainers are industry professionals with extensive teaching experience
  • Support staff are readily available to respond to your queries
  • Catch up classes may be offered in the unlikely event that a class is missed

Training and Assessment:


  • Interactive and high engagement live Zoom classes
  • Face to Face sessions at your workplace or in a fully equipped simulated training environment
  • Self-directed learning (at home)
  • Workplace training hours/ Work Placement
  • Written Assessment Tasks – Question and Answer and Small Projects
  • Practical/Simulated Assessment Tasks
  • Workplace visits, to conduct assessments, observations and provide face to face support (one on one or small groups)

About Work Placement:

  • A minimum of 100 hours to fulfil the requirements of the qualification
  • Students may utilise work hours as an alternative to undertaking an 100 hour work placement (suitability conditions apply)
  • We can assist students to find a host for placement if required via our network of Community Services industry partners
  • We visit you at work, to conduct assessments and workplace observations, to finalise workplace evidence requirements

Core Units (8):


Maintain work health and safety


Manage and promote diversity


Manage legal and ethical compliance


Reflect on and improve own professional practice


Develop workplace communication strategies


Facilitate workplace debriefing and support processes


Develop and implement service programs


Analyse impacts of sociological factors on clients in community work and services

Elective Units (8):


Recognise and respond to crisis situations


Assess the needs of clients with alcohol and other drug issues


Provide services to people with co-existing mental health and alcohol and other drugs issues


Develop, facilitate and review all aspects of case management


Work with people with mental health issues


Establish and confirm the counselling relationship


Implement trauma informed care


Counsel clients affected by domestic and family violence

For further information about this qualification, click here.

Course Entry Requirements:

Prior to the commencement of training a Pre-Training Review will be conducted

This starts with a telephone or personal meeting with our Training Manager who will provide comprehensive course information and answer your questions to ensure this is the right course for you before you enrol

Learners must be assessed as meeting the following criteria:

LLN Robot levels – entry at ACSF Level 3 (core skills, reading, writing, listening, speaking, numeracy, digital literacy)
Be of at least 18 years of age
Have completed Year 12 or equivalent
Must be an Existing Worker in Disability Support Services and/or Community Care, Health Care, Aged Care, Leisure and Health OR
Be available to commence Work Placement early into the course
Must not have a criminal conviction that will appear on the National Police Check
An Immunisation certificate or Vaccination card may be requested
Must have basic computing skills and access to a standard computer or laptop
Driver Licence or Photo ID
Green Medicare card or evidence of residency
Unique Student Identifier

Course Fees:

Course Fees:

Wentworth College is an approved Training Provider for NSW Smart and Skilled funding, this training is subsidised by the NSW Government

The NSW Department of Education and Communities sets out Enrolment fees for Smart and Skilled funded training

The fee/ student contribution is calculated based on your individual circumstances and ranges from $0 – $4,970.00

For example if you are in recipient of an eligible Commonwealth benefit or allowance, the fee is waived or the concession rate may be applicable

For more information about your eligibility for funding and the enrolment fee please contact us on 1300 138 792 or email info@wentworth-college.com

Alternately please express your interest by completing an online Candidate Eligibility Form, below

Eligibility Questionnaire

Study at Wentworth College

For a positive learning experience with like-minded students Enrol at Wentworth College. Call 1300 138 792