Diploma of Community Services: Advanced Training for Social Impact

CHC52021

Overview

The Diploma of Community Services is a nationally recognized qualification designed for individuals who support people through various social and personal issues. Ideal for those looking to enhance their skills or step into supervisory roles within the community services sector, this diploma embodies the essence of community services workers engaged in delivering and coordinating person-centered services to individuals and groups.

Course Content

Wentworth College offers a comprehensive course outline that covers a broad range of topics essential for a career in community services. Key areas include:

  • Case Management
  • Counselling
  • Crisis Situations
  • Trauma-Informed Care
  • Domestic and Family Violence
  • And More

This diploma equips students to operate at a higher skill level, manage complex cases, and lead teams effectively. Think of it as your superpower cape in the world of community services—minus the need for dry cleaning!

Employment Opportunities and Job Roles with this qualification include:

  • Community Services Coordinator
  • Case Manager
  • Accommodation Manager – SILs, Group Home
  • Day Program or Service Manager
  • Supervisor and Practice Leader
  • Operations Manager
  • Mental Health Support Worker
  • Personal Carer

Why Choose Wentworth College?

Social Learning and Networking:

  • Wentworth College primarily operates B2B, collaborating with aged care, disability support, and community services organizations.
  • Train and learn with peers who are in similar job roles, enhancing your professional network and knowledge base.
  • Our timetabled classes offer excellent opportunities to connect with other students and share experiences.

Expert Trainers and Support:

  • Our trainers are industry professionals with extensive teaching experience.
  • One-on-one support is available, and our support staff are always ready to assist with your queries.
  • Fast-tracking options are available for qualified candidates.

Flexible Course Delivery

  • Mixed mode training and assessment for work-based students allows greater flexibility to balance studies, work routine and home life.
  • Convenient scheduling minimises impact on work rosters and travel time.
  • Part time delivery format includes timetabled fortnightly class attendance, self-directed learning, workplace hours and completion of assessment tasks.
  • Class attendance and participation is mandatory.
  • Students may utilise some or all work hours as an alternative to undertaking 200 hours work placement (suitability conditions apply).
  • Credit transfer from previous study or any other relevant qualification, if applicable, may reduce attendance requirements, study load and the course duration.
  • Course duration 18-24 months.

Training and Assessment:

  • Interactive and high engagement live Zoom classes.
  • Face to Face sessions at the workplace.
  • Self-directed learning (at home).
  • Workplace training hours/ Work Placement.
  • Written Assessment Tasks – Question and Answer and Small Projects.
  • Practical/Simulated Assessment Tasks.
  • Workplace visits, to conduct assessments, observations, provide face to face support.

About Placement Hours:

  • A minimum of 200 hours to fulfil the requirements of the qualification.
  • Students may utilise some or all work hours as an alternative to undertaking 200 hours work placement (suitability conditions apply)
  • We visit at work, to conduct assessments, workplace observations and finalise evidence requirements.

Student Portal:

Wentworth College is pleased to introduce our online student portal, Cloud Assess.
Cloud Assess is an easy-to-use tool designed to be a paperless solution for training and assessment.
Our students can access all training and assessment materials and submit all assessments via the portal.
And benefit from all the functionalities including streamlined efficiency, a resources library, live marking, results and feedback, paperless solution and more.

For further information or to enroll, please Contact Us.

Core Units (12):

CHCCCS004

Assess co-existing needs

CHCCCS007

Develop and implement service programs

CHCCCS019

Recognise and respond to crisis situations

CHCCSM013

Facilitate and review case management

CHCDEV005

Analyse impacts of sociological factors on people in community work and services

CHCDFV001

Recognise and respond appropriately to domestic and family violence

CHCDIV001

Work with diverse people

CHCDIV002

Promote Aboriginal and /or Torres Strait Islander cultural safety

CHCLEG003

Manage legal and ethical compliance

CHCMGT005

Facilitate workplace debriefing and support processes

CHCPRP003

Reflect on and improve own professional practice

HLTWHS003

Maintain work health and safety

Elective Units (8):

CHCCOM003

CHCCOM003 Develop workplace communication strategies

CHCADV002

Provide advocacy and representation services

CHCMHS001

Work with people with mental health issues

HLTINF006

Apply basic principles and practices of infection prevention and control

CHCCSL001

Establish and confirm the counselling relationship

CHCMHS005

Provide services to people with co-existing mental health and alcohol and other drugs issues

CHCMHS007

Work effectively in trauma informed care

CHCCCS044

Follow established person-centred behaviour supports


For further information about this qualification, click here.

Course Entry Requirements:

To ensure this is the right course for you, prior to the commencement of training, a Pre-Training Review will be conducted.

This starts with a conversation with our Training Manager who will provide comprehensive course information and answer your questions.

Learners must be assessed as meeting the following criteria:

LLN Robot levels – entry at ACSF Level 3 (core skills, reading, writing, listening, speaking, numeracy, digital literacy).
Be of at least 16 years of age.
Have completed Year 12 or equivalent (desirable).
Be an existing worker in Community Care and Mental Health Support Services, Disability and Aged care, Health and other care services OR
Be available to commence Work Placement early into the course.
Must not have a criminal conviction that will appear on the National Police Check.
An Influenza shot/ Immunisation certificate or Vaccination card may be requested.
Must have basic computing skills and access to a standard computer or laptop.
Driver Licence or Photo ID.
Green Medicare card or evidence of residency.
Unique Student Identifier.

Course Fees:

Course Fees:

Training in priority qualifications is fee-free and fully funded by NSW and Commonwealth government.

For more information about your eligibility for funding and the enrolment fee please contact us on 1300 138 792 or email info@wentworth-college.com

Alternately please express your interest by completing an online Candidate Eligibility Form, below:

Eligibility Questionnaire

Study at Wentworth College

For a positive learning experience with like-minded students Enrol at Wentworth College. Call 1300 138 792

Contact Us